Store Management

Store Managers and Supervisors are at the heart of our High Street business.

Inspiring our teams to give great service, they manage stock availability and take pride in running outstanding stores.

As a Store Manager, you’ll act as the focal point (potentially for more than one store), driving sales and service standards and working to some strict KPIs, including being fully accountable for profit and loss and managing costs. You’ll also manage the employee lifecycle, from recruitment and training onwards, to help your team progress. Hands-on and practical, you’ll be on the shop floor leading from the front. These challenges call for solid experience. As an experienced retail manager, this won’t faze you – you’ll know the ropes and how to drive your team to deliver the best possible service and sales.

As a Supervisor, you’ll deputise for the manager, running the store in their absence. It’s a great way to gain practical experience, alongside our work-based learning programme, which helps improve skills, qualifications and career prospects. Every day, you’ll be focused on ensuring your store has great standards through a series of checks. You’ll also be the first port of call for people, whenever issues crop up. With experience in customer service and retail, as well as team leadership, you’ll be an excellent communicator who can tackle many management duties. With so much future career potential, this is one of the best stepping stone roles in the business.

Just so you know, whatever level you join us, our Retail Academy will support your career progression with on-going development programmes. To find out more information click here.

Want to know more?

There’s lots of reasons to join our team. If you’d like to get a better understanding of some of the benefits available to you or to learn more about our excellent training, please click on the quick links below. You can also take a shortcut to an overview of our application process.

Our benefits

Our
benefits

Our benefits include everything you’d expect and a few perks that might surprise you!

To find out more click here.

 

Learning & Development

Learning &
Development

There are no limits to where your talent and drive can take you with our training programmes.

To find out more click here.

Application process

Application
process

Ready to apply? We can take you through the next steps to complete the application process.

To find out more click here.

WHSmith Store Management Jobs

If you’re a talented Store Manager or Supervisor who can inspire and lead a team to keep customers coming back time and again we’d love you to apply. To search all our jobs please click the button below.