Post Office

From Counter Clerks to Branch Managers we have a range of roles where you can help our customers.

We first started running Post Offices in our stores in 2007. This joint venture was so successful, there are now over 130 with more on the way. The Post Office sells a wide range of products, from foreign currency and travel insurance, to ISAs and credit cards. All our people in these stores – both Retail and Post Office – work together to make the store perform outstandingly. These are some of the jobs you could do:

Counter Clerk

You’ll be on the frontline, dealing directly with customers. Many people are in a hurry, so you have to give impeccable service in a fast, efficient way.

Travel Money Specialist

Did you know that nearly half of Post Office business comes from travel products? That makes this a key, expert role. You’ll train your colleagues and sell (and up-sell) to customers. It’s the ideal stepping stone for a move into management.

Assistant Branch Manager

This role is all about leading by example and motivating your team. You’ll deputise for the Branch Manager and be involved in all aspects of Post Office life. You’ll also have the chance to put forward new ideas. Being a people person will definitely help you excel.

Branch Manager

Making sure that your branch hits targets, you’ll set direction, inspire the team and get everyone working together. Hands-on when you need to be, but also a good planner, you can stay calm, make big decisions and work closely with Store and Regional Business Managers.

Want to know more?

There’s lots of reasons to join our team. If you’d like to get a better understanding of some of the benefits available to you or to learn more about our excellent training, please click on the quick links below. You can also take a shortcut to an overview of our application process.

Our benefits


Our benefits include everything you’d expect and a few perks that might surprise you!

To find out more click here.


Learning & Development

Learning &

There are no limits to where your talent and drive can take you with our Learning & Development programmes.

To find out more click here.

Application process


Ready to apply? We can take you through the next steps to complete the application process.

To find out more click here.

WHSmith Post office Jobs

We offer a range of in-store Post Office jobs. If you’ve got previous experience or are looking for a career change, we’d love to hear from you. To search our Post Office jobs please click the button below.