Digital

Join our host of digital experts, from Content Co-ordinators and Editors to Social Media Executives and Category Managers.

Their main job is to ensure the business operates successfully online, driving customer sales and generating profit through our website; eBay and similar sites; and tying it in with our in-store customer ordering. The department’s also responsible for creating a positive brand image on social media. They manage our presence, including our blog, and engage with customers; recommending books, promoting events and sharing WHSmith’s expertise. Beyond this, Digital’s role is to keep us ahead of the competition in this fast moving area.

With technology and the internet evolving faster than ever, so do our customers’ expectations. The possibilities for delivering what they want in new ways are fantastic and changing all the time. To do this we make the most of available technology and have an entrepreneurial culture: if you have a viable new idea, you’re free to suggest and develop it. The team is fairly small, so it’s agile enough to try new things. However, the business is big enough to provide the investment that’s needed. In short, it’s the best of both worlds: a well-known brand and freedom to shape new offers. This flexibility means jobs in Digital tend to be less defined. As the online world changes, you’ll have every opportunity to shape your role as well as our plans.

While a love of all things digital is clearly a big help, what’s really needed here is solid commercial acumen. We’re keen to hear about new ideas – but also how they’ll work. With our expert team, you’ll have plenty of help to hammer out the details. With this support and a company that’s open to progress, the chance to make your mark is very real indeed.

Want to know more?

There’s lots of reasons to join our team. If you’d like to get a better understanding of some of the benefits available to you or to learn more about our excellent training, please click on the quick links below. You can also take a shortcut to an overview of our application process.

Our benefits

Our
benefits

Our benefits include everything you’d expect and a few perks that might surprise you!

To find out more click here.

Learning & Development

Learning &
Development

There are no limits to where your talent and drive can take you with our training programmes.

To find out more click here.

Application process

Application
process

Ready to apply? We can take you through the next steps  to complete the application process.

To find out more click here.

WHSmith Digital jobs

To gain an insight into the types of roles we have in this part of our business, please see the example job titles below. To view all our current vacancies please click on the button.