At WHSmith our business goal is to continue to build upon our successful growth and position ourselves as the UK’s number one newsagent, stationers and bookseller. We strive to be an outward facing, customer focused organisation that delivers on our promises.
Living our four key values is an important part of achieving this aim.
Keep the customer at the heart of all that we do.
Value our People
Our people are respected and valued in an honest, open environment
Drive for Results
Tenacity for ambitious and competitive results – delivered with pace.
Take personal responsibility and deliver what we say we will.
Equality and Diversity
WHSmith aims for everybody to be treated fairly, with respect and be given the opportunity to be involved in the business’s success. In support of this aim, peoples’ differences are valued and recognised in everything that we do. We attract and develop the best talent, seeking to include the broadest range of people and perspectives.
A huge part of who we are as an organisation is shown by our commitment to corporate and social responsibility. We continue to be ranked highly in the Business in the Community’s Corporate Responsibility Index in recognition of our success in this area. We have four main focus areas;
- Forest sourcing
- Ethical trading
- Human rights
You can find out more about our corporate responsibility policies on our corporate website www.whsmithplc.co.uk/corporate_responsibility/