WHSmith Careers

Our Business

Our values

At WHSmith we strive to be an outward-facing, customer-focused, store-responsive organisation that delivers on our promises. Living our four key values is an important part of achieving this aim. These values are:

Customer Focus – We keep the customer at the heart of all that we do

Drive for Results – We act with tenacity to deliver ambitious and competitive results

Accountability - We take responsibility and deliver what we say we will

Value our People - At WHSmith, our people are respected and valued in an honest, open environment

Corporate responsibility

A huge part of who we are as an organisation is shown by our commitment to corporate responsibility, in other words managing the impact our business has on the environment and on society. Each year we benchmark our performance against other companies in the Business in the Community Corporate Responsibility Index. This year we were delighted to have improved our ranking for the second year in a row, moving from 74 to 44. We hope to maintain a similar position next year. We also appear in the FTSE4Good Index. You can find out more about our corporate responsibilty policies in the CR section of our WHSmith PLC site.

WHSmith is committed to ethical and environmental responsibility.

The WHSmith Charitable Trust

The WHSmith Trust is a registered charity (registered charity no. 1013782) with two principal objectives - to support the local communities in which WHSmith staff and customers live and work and to support education and lifelong learning, helping people of any age to achieve their educational potential. Each year, the Trust makes grants to over 200 local charities and schools across the UK.

You can find out more about the WHSmith Trust in the Trust section of our WHSmith PLC site.

History

WHSmith is an established and recognisable name, its been around for over 200 years, since Henry Walton Smith and his wife Anna opened a small news vendours in Little Grosvenor Street, London in 1792. You can find out more about the history of the business on the WHSmith PLC site.